This position is primarily responsible for Rental Agreements coordination and for assist the Rental Director in conducting the operations of the
branch, clerical work and minor administrative and business detail by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following. Other duties may be assigned.
1. General office clerical
2. Facility maintenance – handles facility- related vendor issues to include coordinates vendors, ensuring work is completed to
3. Accounting- check statements/invoices, codes invoices,
4. Support Human Resources Department- processes hires, termination, provide information regarding employee’s benefits, perform
on-site payroll support, etc.
5. Rental agreement. Invoicing and control.
6. Locate Rental fleet at other branches to cover rental deals.
7. Locate new fleet for account managers to quote or to meet specifications requested by customers.
8. Maintains safety manual, documents, and performs accident reporting.
9. Observes the company’s safety standards in accordance with OSHA and state regulations.
10. All other duties related to the position and other requested by supervisor.
This job has not supervisory responsibilities.
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative
solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer
feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps
emotions under control; Remains open to others’ ideas and tries new things.
Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well
to questions; Demonstrates group presentation skills; Participates in meetings.
Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes
feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group
commitments to goals and objectives; Supports everyone’s efforts to succeed.
Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of
market and competition; Aligns work with strategic goals.
Diversity – Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value
of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds
Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports
organization’s goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and
objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration
regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially
unsafe conditions; Uses equipment and materials properly.
Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at
meetings and appointments on time.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
Associate’s degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training;
or equivalent combination of education and experience.
To perform this job successfully, an individual should have knowledge of Accounting software; Contact Management systems; Database software;
Internet software; Inventory software; Order Processing systems; Spreadsheet software and Word Processing software.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions
of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk;
use hands to finger, handle, or feel and reach with hands and arms. .
The work environment characteristics described here are representative of those an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.